There are certain industries that must provide services around the clock. Hospitals have to provide patient care at all times, for instance. Hotels are also required to provide guest services every day, all day. Not to mention the other essential services and businesses that run multiple shifts every day. Even corporations sometimes rely on shift workers to cover more hours of the day, especially if they operate customer call centers or have offices in different locations around the country or world.
A Failure to Communicate With Rotating Staff
While the system of rotating staff members might provide continuous service, it can also create headaches in terms of employee communications. How do you tell employees on “Shift B” what happened during “Shift A”? How can you let everyone know about new policies or company initiatives when everyone is on a different schedule?
FWI’s Visual Communications solutions can help improve communication in the workplace and increase employee engagement.
Challenges of Shift Workers
It’s easy for workers on certain shifts to feel left behind in the shuffle, especially those who work overnight shifts. Their needs are often overlooked, leading to job dissatisfaction and high employee turnover. There can also be a severe lack of communication with workers on those “off hours” shifts, mostly because executive management, HR and administrative staff are usually not present. Problems cannot be resolved and questions might have to wait, which can slow down productivity and cause frustration. Employees on rotating schedules may also suffer from a lack of shared purpose. It can almost seem as though everyone works for a different company.
How Digital Signage can Solve the Rotating Employee Communication gap
Digital communications can provide the link that brings all of your employees together to reach company goals, provide better care or customer service, increase sales and ultimately increase employee engagement. Whether it’s a hospital, hotel, restaurant, manufacturing plant or a business, digital signage can help streamline operations.
How Digital Signage can be Used in Company Communications
- Promote upcoming employee training opportunities
- Display employee schedules
- Convey department-specific news
- Alert staff about upcoming events
- Deliver content from HR
- reinforcing new company policies or initiatives
- Display sales data along with individual and team results
Communicate Better With FWI® ENGAGE™
FWI ENGAGE is a powerful tool that lets you reach your entire workforce with the content they need in order to do their jobs. This tool has 22 configurable core applications, so you can easily communicate the right information at the right time. The system also works with multiple player options, including BrightSign, Windows and even Samsung’s playerless platform.
Empower your workforce to reach company goals by integrating FWI ENGAGE with your business systems, allowing you to display real-time business metrics.
Solve specific employee communications challenges throughout your organization while reinforcing company culture and engaging your entire workforce.
FWI ENGAGE also includes a mobile app, letting all of your employees—even remote employees—receive your communications wherever they are.
Communicating with rotating employees on different shifts is never easy, but digital signage can be the link that connects everyone, improves operations and increases engagement. FWI is here to help you design and implement digital solutions that will work for your employees.
Contact us today to get started.