The Future of Onboarding

Once you’ve gotten the right employees in the right jobs, having a streamlined onboarding process helps them get up to speed quickly. And as much as your management team will be evaluating a new employee’s performance over the first few weeks, the new recruit will be evaluating your company even more. See how technology will improve this often-overlooked step in the employee lifecycle.

According to Gartner, by 2020, the greatest source of competitive advantage for 30% of organizations will come from the workforce’s ability to creatively exploit digital technologies, Recipe for Digital Workplace Execution: Transform the Company Culture, March 3, 2016.

The onboarding process is the first chance for a new employee to really see what your company is about. It’s where company culture starts. It’s where new employees are brought up-to-speed efficiently. Or not. The future of onboarding eliminates the friction caused by pedantic and outdated processes. Already underway, the shift away from pull communications will drive the future of business.

Instead of talking at them, communicate with your new employees in the same way they communicate with each other: through their mobile devices. You can enable automatic push notifications via a custom mobile app. Based on department and function you can lead new employees through the onboarding process in an efficient and personalized way, rather than onboarding every employee in the same way.

These push notifications will allow you to:

  • Give them advanced training on the products and services you offer
  • Introduce them to key executives and leaders
  • Introduce them to teammates
  • Detail a 90-day success plan
  • Ensure all new-hire paperwork is complete
  • Facilitate training
  • Update employee schedules to include a team lunch
  • Provide information about standard review processes
  • Ensure that all systems are operational after their first week
  • Offer personalized training opportunities for specific roles
  • Keep all employees aware of the different groups, activities and events available at your company

You see, each step of the onboarding process can be made more intuitive by blending today’s preferred communication methods into your business practices. Simple and effective, combining a customized corporate app with automatic notifications remedies the stale and inefficient practices that plague many companies’ onboarding processes.

*Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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