To improve overall responsiveness, streamline the case submission process, and increase efficiency of time-to-resolution, on April 1, 2017, FWI will be discontinuing the support@fourwindsinteractive.com email address. Email case submissions typically lack the detailed information needed to troubleshoot the issue which causes resolution delays and impacts your productivity.
For more information about why we are making this change and alternate methods for opening a case, visit FWI Community.